The new contract includes significant updates to IT equipment, both hardware and software, and will further combine various systems so that the company can manage them more efficiently. In addition to significant improvements for employees and customers, the new contract will also reduce IT costs in European business by almost 30%.
In recent years, the company has created a number of digital services to improve its business and customer service - from a new supply chain platform and new digital sales platforms to a new production system.
The new contract recognizes the revolutionary shift that Tata Steel has experienced in Europe in recent years, as it further encompasses digital services. For example, due to national blockages of coronavirus in recent months, Tata Steel in Europe has increased the use of employees in Microsoft Teams, a platform that allows colleagues to share work, talk with each other and stay 40 times (by 4000%). related.
